What things cost.
Every line is a docket line: the item, the basis it is charged on, and the figure. The call-out line in force at this moment is marked in the last column.
Every figure on this page is illustrative. Nel & Sons Plumbing is a fictional business built as a demonstration, and none of these prices has ever been charged to anyone.
Coming out
- 01Call-out, Zone AIllustrative figure£85Applies now
- 02Call-out, Zone BIllustrative figure£110Applies now
- 03After hours (17:00–07:00, Saturdays from 13:00, Sundays, bank holidays)Illustrative figure£150Applies now
- 04Hourly rateIllustrative figure£70Applies now
The call-out covers coming to the address and finding the fault. The after-hours charge replaces either normal zone call-out charge; it is not added to it. Work done on the same visit is charged at the hourly rate or at the fixed price for the item, and is quoted before it starts.
Hot-water cylinders
- 01Immersion element and thermostatIllustrative figure£180Applies now
- 02Cylinder replacement, 150 LIllustrative minimumfrom£1,650Applies now
- 03Safe tray and safety valves, fittedIllustrative figure£240Applies now
Quoted on site, and why
- Ceiling repair after a burst cylinder
- How much plasterboard came down, and whether the coving and the loft insulation above it are sound, is visible only once the water has drained.Quoted on site
Drains and leaks
- 01Drain roddingIllustrative minimumfrom£120Applies now
- 02CCTV drain inspectionIllustrative figure£195Applies now
Quoted on site, and why
- Leak detection that needs excavation
- What it costs depends on what is over the pipe and how far along it the leak is. Neither is known until the line has been traced above ground.Quoted on site
- Pipe re-routing
- The new route, its length and whether it passes under a slab are decided on site with the homeowner. The route decides the price.Quoted on site
Paying
- Card on site, or bank transfer on the day.
- For insurance work, confirm authorisation, the excess and payment arrangements with your insurer. Reimbursement depends on the policy and claim decision.
- Nothing is taken before the work is quoted.